---
title: "Banking & FinTech Operations Laid Threadbare: Balaji T.K. (CTO - Inditrade Scalerator)"
description: "In this edition of The Wiser Talk, Balaji T.K. (CTO - Inditrade Scalerator) discusses the operational aspects of Banks and FinTech companies. At the time of this conversation, he was the CIO of Orange Retail Finance . While the term FinTech has clearly caught the imagination of the wider audience in the country, there are still a number of aspects that deem further insights. Some of these are mentioned below: • How do banks differentiate and provide services such as debit cards, credit cards, an"
image: https://blog.wizergos.com/hubfs/Imported_Blog_Media/a251f0_ad157912f57148038450ba12f4bee929~mv2.jpg
---

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 May 29, 2026

# Banking & FinTech Operations Laid Threadbare: Balaji T.K. (CTO - Inditrade Scalerator)

 By  [srijankalawatia](https://blog.wizergos.com/author/srijankalawatia)  ·   1 minute read

![](https://blog.wizergos.com/hubfs/Imported_Blog_Media/a251f0_ad157912f57148038450ba12f4bee929~mv2-1.jpg)

In this edition of The Wiser Talk, Balaji T.K. (CTO - Inditrade Scalerator) discusses the operational aspects of Banks and FinTech companies. At the time of this conversation, he was the CIO of Orange Retail Finance .

While the term FinTech has clearly caught the imagination of the wider audience in the country, there are still a number of aspects that deem further insights.

Some of these are mentioned below:

- How do banks differentiate and provide services such as debit cards, credit cards, and so on? How are these different from a banking operations point of view?
- How is the credit card platform, & payment ecosystem structured in the country?
- How does the FinTech ecosystem collaborate and work in tandem with the Banks?
- What role does RBI play in this ecosystem? How does RBI regulate/direct digital infrastructure?
- Does it have the mandate and wherewithal (in terms of resources) to regulate, supervise, and direct digital infrastructure in the financial services space?

[https://www.youtube.com/watch?list=PLmv-AutNynQkC7xZn-n-iWpC2\_3sQ3lmn&v=ciOs2F\_DNnM](https://www.youtube.com/watch?list=PLmv-AutNynQkC7xZn-n-iWpC2_3sQ3lmn&v=ciOs2F_DNnM)

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